FAQs

Where can I find the directions to the hotel?
At the bottom of the overview page of the hotel you can find travel information with details on location and directions. On the top left there is an extensive map of the area around the hotel.
Are the rates on your website per person or per room?
All rates on the website are per room per stay, unless stated differently.
Are taxes included in the room rates?
Once you have retrieved the availability for a specific hotel for the requested dates, by clicking on the room name, you will find information about breakfast, taxes and room facilities.
Do you offer special discounts (for seniors, airlines employees, etc)?
We provide the best available rates for the dates of your stay. The discounts are already included and therefore it is not possible to have any other discount on the confirmed price.
My credit card has been charged. How can I get a refund?
We never charge our guests’ credit cards. The charge has been performed by the hotel. Therefore, you will need to contact the hotel directly. The hotel’s contact details can be found in the confirmation e-mail of your reservation.

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